System Requirements

BrilliantView works with any onsite ShoreTel System:

  • Works with ShoreTel Director Versions 14.x and higher
  • Our lightweight agent easily installs using local Windows Administrator Credentials
  • Installs on the primary Headquarters Director Server only
  • Runs as a background Windows Service
  • Uses TCP Port 443, for https:\\, which may be miscategorized by some content filters
  • Sends a data package every five minutes, ranging from 500k to ~10mb, depending on customer size
  • Base plan comes with 50 agents, additional agents can be added at any time